At the same time, you will enjoy a simplified set up procedure, where HappyFox Chat will simply click with Zapier, Zendesk, Sugar CRM, or whatever other app you’re using, and you won’t have to do anything about it. In case you decide to switch to an upper plan, the transition will be cheap, and painless, to put it that way. If you’re a small company looking to maintain a modest support team, you can even use it for free. Needless to say, customers feel taken care of, and issues are solved quickly and accurately.īesides, HappyFox Chat is not an app that will break the bank. Just a sneak peak at the detailed database will be enough for them to discover all relevant information about a visitor, and to approach him in the most appropriate way. They are able to include all of their agents, and to provide them a private collaboration channel where they can cooperate to provide the best customer experience possible. But whatever is asked for this software, it might well be worth it for the high level of. HappyFox Chat is a context driven app which revolutionized live chat, and turned it into something companies don’t simply have, but want to do as well. TechRadar Verdict A powerful and easy to use system that isn’t as competitively priced as it once was. If you want to drill deeper, you will discover that you’re working with a tool that can be your CRM, marketing automation system, and project manager all in one. The reason why so many prominent companies choose to entrust their customer support to this provider is that they enjoy its simplified navigation, understandable dashboards, and above all – the extremelly high level of customization and personalization it provides. There are many ways to answer the question of why HappyFox Chat could be useful to your business, and live chat is only one of them. To make matters even better, HappyFox Chat is fully mobile optimized, and you can use it wherever you are, at any time. They are able to control the interaction flow because they have an insight on visitors’ behavior, and access to a robust database where all visitor information is being stored in advance. Agents take no more than few minutes to recognize customers and connect to them, sending automated, yet personalized messages. The main rationale behind HappyFox Chat was enabling fast support, which is exactly what the developers did so far. HappyFox Chat is a pretty simple and usable app, which nevertheless comes packed with useful live chat and automation features, a variety of seamless integrations to make it blend inside your software infrastructure, and the obvious and compulsory flexible pricing which makes it accessible to pretty much every user out there. We love the product and use it daily.HappyFox Chat is the ideal live chat and customer support app for a variety of businesses, which helps users streamline customer relationships, and provide a whole new and advanced customer experience. I would've liked the live chat preview to be included in the cheaper product option, but this is really a minor issue or a "wish". When I'm busy, I can either show no chat available, or have an offline email-only "mode". Works with CRM, WordPress, Google Analytics, MailChimp, etc etc. It is gaining Konnekt more seniors video phone sales and leads, and allowing us to help more customers who have an elderly parent who struggles with loneliness, social isolation, memory loss or who simply can no longer use a tablet or phone. It also helps with customers whose first language is not English. It also helps our customers in other time zones where they don't want to be on the phone so early/late (because they might be typing from their bedroom or a shared living area). HappyFoxChat helps Konnekt with customers who don't like to telephone us to enquire about seniors video phone, and who need instant answers (which email doesn't provide).
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